Arabic & English surveys

Surveys in Arabic and English, built for the GCC

Let every customer answer in their preferred language. Create bilingual surveys with right-to-left layouts, mirrored scales and one combined report — designed for the UAE and GCC. Switch the preview to see it.

Create a bilingual survey → ▶ View interactive demo
  • Right-to-left layouts
  • Mirrored rating scales
  • Combined reporting
  • Arabic & English invitations
Bilingual survey previewSwitch the same survey between English and Arabic
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Right-to-left layoutMirrored scalesCombined reporting
  • Bilingual surveys
  • RTL layouts
  • Language switch
  • Combined reporting
  • Branded in both languages
Bilingual features

Everything you need for Arabic and English feedback

Reach every customer in the UAE and GCC — without running two separate survey programmes.

One survey, two languages

Create Arabic and English versions of the same survey.

Right-to-left layouts

Arabic surveys use proper RTL layouts and mirrored rating scales.

Language choice

Let customers choose their preferred language.

Combined reporting

See Arabic and English responses together — or compare them.

Branded in both languages

Your logo, colours and tone carry across both versions.

Every channel

Bilingual surveys on web, email, QR, mobile app and in-product.

How it works

Launch bilingual surveys in four steps

Reach Arabic- and English-speaking customers with one programme.

01 · WRITE

Create your survey

Write questions in English, Arabic or both.

02 · TRANSLATE

Add the second language

Add translations for every question and answer.

03 · SHARE

Let customers choose

Customers answer in their preferred language.

04 · REPORT

See one combined view

Analyse all responses together in one dashboard.

Use cases in the UAE

Bilingual surveys for every industry

How UAE and GCC organisations reach every customer in their own language.

Government services

Customer happiness surveys for citizens and residents in Arabic and English.

Happiness surveysService centres

Healthcare

Patient surveys every patient can understand and answer comfortably.

Patient experienceClinic QR

Banking

Bilingual NPS and service surveys across branches and digital channels.

Branch NPSApp surveys

Retail

Store and delivery surveys for a diverse customer base.

Store QRDelivery email

Education

Parent and student surveys in Arabic and English.

Parent surveysStudent feedback

Real estate

Buyer, owner and tenant surveys in both languages.

Handover surveysTenant NPS
Arabic survey guide

Why run surveys in Arabic and English?

In the UAE and across the GCC, customers speak many languages, with Arabic and English the most widely used. Offering surveys in both languages makes it easier for every customer to respond — and gives you a more representative view of your customer experience.

A good Arabic survey is more than translated text. It needs a right-to-left (RTL) layout, mirrored rating scales and clear Arabic typography so the survey feels natural to read and answer.

With Zapio Survey you can create bilingual surveys for every channel, let customers choose their language and analyse all responses together in one combined report.

  • InclusiveEvery customer can answer comfortably.
  • RepresentativeHear from all of your customers.
  • SimpleOne programme, one report.

Bilingual survey best practices

  1. 01

    Translate professionally

    Use natural, professional Arabic — not word-for-word machine translation.

  2. 02

    Check the RTL layout

    Preview every Arabic survey to make sure scales and text read right to left.

  3. 03

    Keep both versions equivalent

    Questions should mean the same in both languages so results are comparable.

  4. 04

    Let customers choose

    Offer a clear language switch, or send the language you know the customer prefers.

  5. 05

    Report together and separately

    Combine languages for the overall picture and compare them to spot differences.

  6. 06

    Translate invitations too

    Email, SMS and QR signage should match the survey language.

Yes. Zapio Survey supports Arabic and English surveys, including right-to-left layouts.

Yes. You can create both language versions of a survey and let customers answer in their preferred language.

Yes. Arabic surveys use right-to-left layouts with mirrored rating scales so they read naturally.

Yes. Responses in both languages appear in the same dashboards, and you can also compare them.

Yes. Email invitations and QR signage can be written in Arabic, English or both.

You add your own translations so your brand voice stays consistent. Our team can advise on setting up bilingual surveys.

Yes. All survey types and question types are available in Arabic and English.

Yes. Bilingual surveys work on every channel, including mobile, QR, email, website and in-product.

✦ Arabic & English surveys

Hear from every customer, in their language

Create bilingual Arabic and English surveys for your UAE and GCC customers.

  • Branded NPS, CSAT & CES surveys
  • Web, email, QR, app & in-product channels
  • Arabic & English ready, with UAE-based support

What happens next

  1. 1Tell us what you need
  2. 2Our team gets in touch
  3. 3Launch your first survey

Get started with Zapio Survey

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